After Sales Support

Support and Training For Your Business

We fundamentally believe that to be successful, a warehouse operation must continue to evolve and improve as time goes by, to ensure it continues to support the clients’ strategic objectives.

What truly sets SEC apart is our ability to simultaneously improve our clients’ operational efficiency and enhance customer service levels, enabling them to differentiate themselves within their marketplace.

This is why we work alongside our clients well beyond practical completion and put every project through our free solution optimisation process and education programmes.

Our goal is to help our customer’s achieve their global strategic objectives by not simply providing new storage equipment and automation for their warehouse, but also by revolutionising their warehouse operations, service-offering and marketability, as well as providing them with a competitive advantage within their industries.

At SEC, we know that large-scale change-management projects can be difficult to integrate into the business. Consequently, we provide post-sale support, education programmes, move management assistance and future planning workshops so that the final solution maximises its value to the business.

Warehouse Implementation Continuous Optimisation Programme Education & Training

Warehouse Implementation

Supporting operational processes – at SEC we work with you beyond our commitment to design and install your solution. Once complete on site, we adopt a full support programme including education and training where we work alongside you to get your facility operational. This after sales support is invaluable to ensure that you benefit from our solution from day one and we’re on hand to make that happen.

Continuous Optimisation Programme

Taking the long term approach – we strive to develop long term partnerships over many years and continually look to develop detailed and valuable training programmes and offer ongoing support as your business evolves and strategies adapt to changing market conditions.

Education & Training

Professional development for your team – as part of our ongoing support programme, we will provide you and your team with on-site training for new solutions and also hold seminars for professional development.